I have been using Shaxpir without any issue and generally always connected to Wi-fi to assure I was constantly synced. This morning, I updated the moment I was prompted to, and then Shaxpir would not load. The program would come up, the files on the left side of the screen would appear and then they’d vanish and the program would become inoperable. I attempted to restart my computer, redownload the update, delete and redownload Shaxpir… everything. I also sent emails to Shaxpir support… but thus far, and even well before now, I’ve gotten no responses.
I attempted to load Shaxpir on another computer and though I could get the program to load… I was missing appr. 20k words. This is data that I know was synced… there is literally no chance I was not connected to the internet. But the data is gone.
Now, after following advice here and clearing my cache, i have Shaxpir loaded but the data is still missing. Shaxpir seems to be very confident in data back up so I’m hoping by posting here I can get the attention of admin so we can see if my data can be recovered.
Is there anything I’m missing that I can try?