Unable to log into PRO account

For the past week, I’ve been unable to log into my Pro account. My friend who also uses pro allowed me to try to log into their account to be sure that it wasn’t my computer and it allowed me to log into hers almost immediately. But whenever I attempt to log into my PRO account, Shaxpir crashes.

I’ve sent multiple emails about this problem and have yet to receive any kind of response. I need help. I have multiple books on there that I’m unable to get access to and I’m starting to get worried.

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