I’m not even sure if I remember correctly how I fixed this… But I’m pretty certain I went into task manager and closed every instance of the Shaxpir app that was running (there were like 10 of them somehow), then I restarted the app.
***EDIT: Now that I think of it, there is also a light grey wrench icon at the bottom left of the home screen. That’ll let you clear your cache, as it could’ve become corrupted. After clearing, you should be able to log in and get all of your work back. I think this is what finally let me access my account again.
Hope one of these helps!