Nothing is Loading?

Today, I downloaded the latest version of Shaxpir and used it for a while. I closed it, came back, and opened it again. However, this time, nothing except the top banner (for the free trial) and the lower bar loaded. I uninstalled and reinstalled the software and nothing changed. Does anyone know why this is happening?

-Solace

1 Like

Hey there! I’m sorry to hear about the glitch, but I can help.

We have all your writing data backed up in the cloud, and I can help you clear your cache and reset your local data. Send an email to support@shaxpir.com, and I’ll take care of it for you!

I’m having the same issue. I too did the update to version in April, but since I haven’t written much due to recovering from surgery I didn’t think there was a problem. Yesterday I opened up the program and after logging in the Shaxpir screen hasn’t loaded anything. Same problem today.